A public transport company has hired 50 drivers, 30 conductors, 20 helpers for their buses. The vacancies are in bulk, they hired freshers. After sometime it became difficult to manage their problems, as they were facing problems in operation. On the basis of above case

(i) What is the role of hiring manager?

(ii) What are the training measures he should adopt in this case?

Q. A Public transport corporation has hired 1000 buses for the different routes for the passengers of metropolitan city. Most of the 3000 crewmen (drivers, conductors, helpers etc.) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuters. They seem to be little interested in the job and the job seem to have lost all meaning to them.

Questions

1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

2. Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.

Q.

A public transport corporation has hired 1,000 buses for the different routes for the passengers of Metropolitan city. Most of the 3,000 crewmen (drivers, conductor, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with a public and daily commuter. They seem to be little interested in the job and the job seems to have lost all meaning to them.

As a manager of the public transport company, what measures do you suggest to improve the working of crewmen in question?

Q.

A public transport corporation has hired 1,000 buses for the different routes for the passengers of Metropolitan city. Most of the 3,000 crewmen (drivers, conductor, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with a public and daily commuter. They seem to be little interested in the job and the job seems to have lost all meaning to them.

Is it possible to modify their behaviour by planning a suitable type of training? Suggest one

Q. In a company all recruiting, screening and training process for data entry, etc, are done by one officer only. Their competitor was attracting most qualified employees. As a result, this company had to choose from candidates who have soft skills and fewer qualifications. On the basis of above case answer the following questions:
(i) What problem do you see company is facing?
(ii) How can this problem be solved?

Q. A travel company provides buses and vans along with drivers for hire. In order to improve quality, they decided to get feedback from customers. Which method is most appropriate for this?