Getting Started
BYJU’S learning programs are for students from LKG to Class 12. We also offer programs for competitive exams like JEE, NEET, and IAS.
Download the app or connect with our team at +91 9243500459 for a free demo session.
Live doubt-solving feature is available as a part of BYJU’S Classes offering.
Your child can attend a free demo class by our top teachers to experience our programmes first-hand. This is a great way to understand BYJU’S way of teaching. Our counselor will help book a demo class for you at your convenience.
Yes, they are free. More details about the demo classes will be provided by our counselor.
Yes, the programs are personalised for students as per the school syllabus.
BYJU’S Classes is a comprehensive online tutoring program. It brings together online classes by India’s top teachers along with instant doubt resolution. Your child can revise through extra classes with BYJU’S assigned teachers and access lessons on the BYJU’S app too. Additionally, BYJU’S Classes offer monthly tests along with comprehensive monthly progress reports.
BYJU’S provides India’s best teachers and subject matter experts to teach and clear doubts of the students in an ongoing class. Whereas, the mentor is a dedicated person assigned to every student who helps them strengthen their foundations, align their learning to long-term goals and become self-initiated learners. Also, PTA meetings are regularly conducted by the mentors to discuss the students’ progress.
A child’s progress can be accessed through the Parent Zone section in the app. A progress report is available for every child and can be accessed by switching the profile.
The BYJU’S Learning App featuring Disney is a learning program for 4–8-year-olds in LKG to classes 1-3.
Disney. BYJU’S Early Learn App contains Maths and English content for children of LKG to class – 3. And Science content for children of classes 1 to 3.
The BYJU’S programs are available in English and have subtitles in regional languages – Malayalam, Kannada, Telugu, Bengali, Gujarati, Hindi and Tamil .
Yes. Internet connection is required for the app to work unless you have bought a paid version that comes with an SD card.
No, we do not have screen mirroring/casting features enabled for our application.
No, the BYJU’S apps don’t have a parental lock. However, there is a Parent Zone with a lock in the app that helps manage the profile and payments processes. The Parent Zone also helps view the child’s learning progress.
SUBSCRIPTION AND BILLING
The app is free to download and some content is free of charge. You have to purchase the program to access the complete learning program.
You will be charged based on your plan at the end of your 15-day trial.
Yes, the subscription can be cancelled anytime from the Parent Zone in the app or your Playstore account.
There are multiple courses and each course will be personalised to the learning needs of the students. Our counsellor will be able to help you choose the right course and the pricing will vary depending on the personalised package.
You can add up to 3 child profiles and 1 parent profile which give you access to the full app. You can delete or edit your profile from the Parent Zone in the app.
TECHNICAL SUPPORT
If the screen is stuck or not loading further, please uninstall and reinstall the app, making sure there’s an active internet connection to do so. If you’re still facing the issue, please send an email to support@byjus.com along with details of your device and Operating System (OS) which will help us better troubleshoot the issue.
If you are facing any issues with the verification code, please call our helpline number +91 9243500459.
Yes, we provide customer support for all our enrolled users. You can write to us at support@byjus.com or on our support site